Monday, September 04, 2006

Nursing Alert & Juanbambu

so you thought i am referring to the alleged leak in the june 2006 nursing board exams.

no. but allow me to vent a little.

last week, an uncle was confined at the hospital where i work. for lack of an errand, i took charge of accomplishing his philhealth forms. at the accounting section which receives the form, i was told to secure a photocopy of the doctor's orders and nurses' notes which show that the procedure arthrocenthesis was ordered and eventually performed, to coincide w/ the doctor's entry in the philhealth form.

alas! when i climbed to the 5th floor to ask for the needed documents, the nurse found that she did not put in her previous charting an entry that an arthrocenthesis will be done. down at the accounting, it was found that there was no entry on the nurses' notes that the procedure was actually done twice!

so i climbed again to the 5th floor (heck, the elevator queue was too long that i could not wait). i asked the nurse again to fix the missing entry. what she did was add the info on the 28th and 30th entries, despite my insistence that the first procedure was done on the 29th. so be it.

back at the accounting, i found that the procedures were done on the 29th and 30th. the doctor himself wrote the dates. so i went back again (!), i mean climbed again to the 5th floor. the nurse who i talked to earlier was not around, i was told by the head nurse (i knew she was because of her uniform). instead of waiting for the nurse, i asked the headnurse to, again, fix the mistake (it was also my way of saying that she should have noticed the lapses of her staff - - - because the headnurse is supposed to check her nurses' charts). after adding the phrase "arthrocenthesis done" on the aug. 29th nurses's notes, the headnurse turned her back on me. just like that. behind her back, i said "thank you miss".

every step i made back to the accounting made me want to cry. i was deeply disappointed. no one even offered an apology. you see, i was in uniform. what could have the nurse/headnurse acted had i been un-uniformed? back at my office, i felt like running a fever, i guess from exhaustion. one question played my mind even after collecting composure: will i report the matter?

the next day, i braved myself and told the big nurse on what transpired. no, i do not want the nurses invloved to be penalized for their negligence. i just want the big nurse to remind the nurses to be mindful next time. i could have reported in writing (& my report might eventually fall on my very lap, which if it does happen, i will surely inhibit in conducting the investigation), bu t i chose to just remind the concerned nurses. maybe, or i hope, we all learn.

~

during the weekend, husband treated me to a dinner at juanbambu in mall of asia. nice food, nice ambiance, save for the defective exhaust of the a/c. it appeared like the goings on in the kitchen were right in front of our noses. ok, i should have not said nice ambiance. sige, nice food na lang.

No comments: